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ICBC Auto Insurance Reviews

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(214 reviews)
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Top negative trending topics ?

Agent/rep attitude
33.3%
Claim - injuries
33.3%
Claim - not-at-fault
33.3%
Claim processing time
33.3%
Complaints/ombudsman
33.3%
Legal actions
33.3%
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Id rather a claim human 2 human with the offending driver then deal with icbc ever again

by disgusted on Nov 2, 2026
1 out of 5 stars

the only words that i can use to describe the horrendous mess of dealing with icbc would be grotesque abhorrent waste of time stressfull rancid laughable joke(in a bad way) i could go on but im sure you get the point

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Car insurance

by Andriy Grabovsky on Jul 3, 2023
1 out of 5 stars

I placed my claim in 1 decade of April. Today is July 3rd 3 times a called customer service. But we still stay in the same spot. Damages are not estimated. The car is not fixed. My claim was just ignored.

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Review topics
Claim processing time