Car Insurance Reviews

ICBC Auto Insurance Reviews

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(211 reviews)
ICBC
1.8 out of 5 stars:
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No more treatment and about adjuster

by Mihee on Jul 31, 2023
1 out of 5 stars

It was such a serious accident that a pickup truck hit my car in multiple collisions with more than four cars and the car was abandoned. Fortunately, there was no bleeding trauma, but I and my son were severely shocked as they hit the back and sides of my car hard. After about a year or so, my ICBC adjuster said I needed a doctor's note to receive more treatment, so I had a hard time getting a doctor's note as a walk-in. However, in the meantime, as the Adjuster changed, she said you can't take treatment without Kinesiology, and the Doctor's Note I received became useless.
I asked her shouldn't you give me permission to be treated at least once since I've been given a doctor's note as your former Adjuster told me to? I complained that I met a doctor and made my time spent on Doctors' notes useless, but she still said no.
I wanted acupuncture and massage treatment but I was rejected over and over again. I've even met a doctor and I'm so angry that he's handling it like this. Who can trust ICBC if I let my time go away and by any measure, it's like a light accident? I still have pain all over my body, but I'm so upset that I said I would get rid of the compensation treatment and provide treatment until the end, but I made it too difficult to get treatment after a year. The adjuster didn't consider my situation at all, and when I got the call from her at first, I felt very unfriendly throughout the phone call and sarcastically as if I were someone who offered to be treated when I was not sick. That happened earlier this year and just a few days ago she finally told me that I was not getting any more treatment.
How can an accident happen to anyone, but after a year, no more treatment? How can I solve this problem? Somebody tell me

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Hate ICBC

by Monika on Apr 29, 2022
1 out of 5 stars

Someone hit my parking car and hit and run and they decided my claim. I don’t have my car for over 3 weeks they never even call back. So disrespectful and unprofessional. That’s why we pay insurance?
The damage is clear on my car I didn’t do it never caused an accident. I’m beyond pissed!

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