Car Insurance Reviews

Industrial Alliance Auto Insurance Reviews

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(8 reviews)
Industrial Alliance
1.6 out of 5 stars:
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The Worst Warranty and Customer Service I Ever Had

by The One Whose Car Shall One Day Be Recovered on Sep 13, 2023
1 out of 5 stars

One week to get my car towed (after hours and hours of calls), I needed to pay a fee even if I'm not supposed to if I get it towed to my retailer. At some point, I even waited for the tow truck to come for 2 hours because they told me it'll be there in a couple of minutes... Only to call them and be told that nobody would show up until late in the night, when the retailer would be close.

It's been three days since the retailer's garagist is trying to contact them and their agents can't even tell him if the warranty is covering what's broken. Horrible service all the way, and that's when they answer.

If you want to pay to have the equivalent of a parent never getting back with that bag of milk, they certainly got you covered!

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Gap insurance claim

by Sandy on Jun 25, 2020
5 out of 5 stars

Recently I got my car write-off and they helped me in a good manner and send me cheque within 1 week! So, I got a good service from them!

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