Industrial Alliance Auto Insurance Reviews

After being with IA for over 15 years I made my first claim this year 2022. What an experience, IA charges you the top rate for replacement cost insurance based on the purchase price. However, when it's time to pay out on the policy they refuse to pay even the purchase price of the vehicle. They say that they can get the vehicle at a lower price as they are paying in cash. They lied!!!!!! I paid the vehicle cost price. They could not purchase the vehicle cheaper than I did.
Customer impact:
I lost $10,000.00 (10k less than what I paid for the vehicle).
Months of making payments on a vehicle you no longer own or have.
No vehicle post 30 days of the theft.
This company steals your money!!! I would NEVER insure anything with this company again. BUYER BEWARE!!!! GO TO ANY OTHER COMPANY!!!!