Johnson Insurance Auto Insurance Reviews

Other than a 40-minute wait on the phone to get through to them once, I had an overall good experience with them. A car backed into my car when I was parked, and the entire claim process went pretty smoothly. They gave me 4 options on where I can bring my car, I went with the best-looking place that had the best reviews. They got me a rental when I brought my car to the auto body shop. It took 3 days to fix my bumper and everything went smoothly. Overall, I have to say I had a pretty good experience dealing with Johnson. :-) Also, the accident was deemed that I wasn't at fault. I have seen all the bad reviews and figured I should share my experience with them since they were pretty good to me. I guess people only feel the need to share their bad experiences and not the good ones. I'd recommend this insurance company to friends or family.

The true measure of an insurance company is how well the claims process goes. My daughter had 3 vehicle accidents in the space of one and half years and each claim was handled smoothly. A rental vehicle was arranged for me right away and my vehicle repaired/paid out within one to three months. I thought my premiums would sky rocket (because 2 or the 3 accidents were at fault) but they went up by a small amount. I'll be with Johnson for a while. I rather have confidence in a claim been paid out than jump from insurer to insurer looking for a 'deal' on premiums.