They were good to me.
by ThaGreatBakka on Jul 27, 2018
4 out of 5 stars
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Other than a 40-minute wait on the phone to get through to them once, I had an overall good experience with them. A car backed into my car when I was parked, and the entire claim process went pretty smoothly. They gave me 4 options on where I can bring my car, I went with the best-looking place that had the best reviews. They got me a rental when I brought my car to the auto body shop. It took 3 days to fix my bumper and everything went smoothly. Overall, I have to say I had a pretty good experience dealing with Johnson. :-) Also, the accident was deemed that I wasn't at fault. I have seen all the bad reviews and figured I should share my experience with them since they were pretty good to me. I guess people only feel the need to share their bad experiences and not the good ones. I'd recommend this insurance company to friends or family.