Johnson Insurance Auto Insurance Reviews

Their insurance is way higher than the other, so I decided to cancel it. Then they charged me $300 cancellation fee without letting you know. I become very frustrated and called them. Their attitude is like- so what? I am not going to refund you. Sue me!

I would give less stars if I could. I have been with them since 2009 with no claims. Well, unfortunately in the last two years I have had to make two claims. Today I got the phone call that I’ve read so much about in reviews. They are dropping me. I was able to switch companies for a slight increase, unlike their affiliate that they recommended, who wanted $3600 a year for my SUV. No thanks.

Feel like being completely scammed? This insurance company might be right for you! They’ll offer extremely high insurance with lots of fine print additional costs that won’t be mentioned over the phone when you additionally sign up! Feel like escaping the hell hole that you made the mistake of falling into? You can’t! They’ll charge you for the next month’s insurance (even though you won’t be covered that month) and then return SOME* of it back after 3-4 WEEKS (*ofc this is after the penalty fee they never mentioned will be deducted!—mine was $140 for cancelling it ONE MONTH before my policy expired). These losers just can’t wait to steal your money, especially if you tell them over the phone you’re a student and the money they’re taking away from you is going towards the food you need to eat that month!

Tried to cancel my policy they carried on taking the money out of my bank.
So i cancelled the Payments with my banks Johnsons then said i owe them money and they where cancelling my policy for non payments after i already informed them i did not own the car anymore, rude staff and obnoxious when they talk to you they talk down to you would not recommend to anybody.

Making online monthly payments as they neglected to withdraw funds from my account and they declined payment. They cancelled my insurance and from a 7 star moved me down to a 1 star. From 100 monthly now 300 monthly with no accidents or claims. They also charged me $352 before they would re-write another policy. Would not explain what that was for.

I have had Johnson as my insurance company for 15 years. I had my husband go last week to add a second vehicle to our policy and it jumped $370. So we switched insurance companies and Johnson decided to charge us the $460. Because we didn't cancel at the end of a month. Stealing our money. So glad we switched companies.

We have been a loyal customer of theirs for the last 20 years. In all that time our rates have always increased every year. It's absolutely ridiculous how much we pay today. Their customer service is atrocious. I recently put through a claim due to an accident that was not my fault. A spare time from an oncoming car rolled through the front end of my vehicle causing serious damage. After the car was repaired and the claim closed, my local service center discovered my front tie rod was loose. The exact point of impact from my accident. However, Johnsons refused to open the claim and re-evaluate it. And the claim adjuster never called me back after several attempts to reach her. We will be switching away immediately. And possibly take a penalty just to be done with it for good. Stay away from this company!!!

The worst insurance ever, Johnson increased every year my insurance and I don`t have any fee ticket and also I had to sent 3-4 times email about my cancellation, they did not provide me the correct information

Long story short. I had a mischief to my vehicle where someone cut into my ragtop roof. An adjuster came out and looked at it. He commented on the mint condition of the roof prior to the damage. It was taken to a dealership for replacement. The insurance company gave the ok for the fix, however against the advice from the dealership only ordered the roof without the liner. It had to come from out of country. Of course once the roof arrived it was confirmed that the liner was also needed. I was informed by the dealership that they had attempted to contact the insurance company on many occasions with negative results. I finally got a hold of the insurance company myself and advised them that the dealership was waiting. Then the dealership called me a day later stating they had a very interesting conversation with the company. The insurance company did not like the final cost evaluation from the dealership and began to barter with them. Of course the dealership advised them that the amount was set and agreed upon prior to work commencing. The work stalled until I called the dealership again and was advised they had not heard from the insurance company for the last week. AGAIN I called the insurance company and was told that they were not going to pay the amount the Dealership had described and I needed to take it to another place our pay the difference. At this point I am totally upset. I advised them I dont care where it gets fixed ...just get it done. Its been at the dealership for a month. Of course now they will have to pay the dealership for work done, and most likely have the vehicle towed to another place to have the work completed to save $1300. Of course by the time tow charges and dealership costs, and the cost of my rental vehicle for the last month, the $1300 dollars would be absorded already. Brutal customer service, and I will be changing companies asap.

After 30+ years of paying out over $30,000, and no accidents, until my spouse had an accident this year. Due the fact that she was on my policy for just 3 years, there was no accident forgiveness for her. Then I got a letter from Unifund Johnson saying that they would no longer be able to renew my policy, due to this accident. I then called my local agent and she then told me that I could renew it, but it would cost me an extra $3000 per year. I switched insurance companies and am now paying $3400 per year instead of the $5500 that Unifund Johnson was going to charge me. Totally no respect for the many years of paying into their insurance plan. I will be telling my story to everyone I know and will be discouraging them from ever contacting Unifund Johnson Insurance.