Car Insurance Reviews
Johnson Insurance Auto Insurance Reviews
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(198 reviews)
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No customer support at all, after waiting hours, literally hours on hold they cannot do anything over the phone. Their customer portal is a joke, most of the time it does not work and they redirect you to call them like in the '90s everything is phone-based. Cancelling the insurance is a pain, they will jack up the rates like crazy, for anything even minor stuff. I really do not recommend Johnson/Unifund Insurance at all.
My sister in law died suddenly. We have been trying for 3 weeks solid to reach an agent, have an email returned or any form of communication during this tragic time. We have no way of moving forward or cancelling or doing anything until somebody calls us back. We can't believe that this is an insurance company that should be at the ready for clients who are paying good money. We would like somebody to help us.