Car Insurance Reviews
Johnson Insurance Auto Insurance Reviews
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(198 reviews)
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Billing/payments (1)
Broker experience (1)
Cancellation experience (2)
Claim - adjuster (1)
Claim - repair shop (2)
Complaints/ombudsman (1)
Insurance Rates, Prices (3)
Phone wait times (2)
Policy coverage (3)
Rates at renewal (1)
Rates competitiveness (1)
Rates for good drivers (2)
Rates in bundle (1)
Refund (1)
Roadside Assistance (1)
Review author
I am not in favor of the company's attitude towards long-standing customers period. I have recommended this company for the best brokerage service they had in-house. Looks like their internal brokerage sales department is for commission, their fire and forget attitude lost my confidence in the company, especially after staying with them for 15-plus years I am looking for a new provider indicates a sorry state.
Their lack of customer service cost me the cancellation of my home policy after being a long-standing customer for 11 years with my home.
Their rates increase every year and brokers get their good cut at least that's my feeling, brokers won't work for the customer.
I wish their new customers all the good luck with your policy servicing needs from gods side.