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Johnson Insurance Auto Insurance Reviews

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(196 reviews)
Johnson Insurance
1.5 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
33.3%
Agent/rep availability
33.3%
Agent/rep knowledge
33.3%

Top negative trending topics ?

Agent/rep availability
33.3%
Claim - adjuster
33.3%
Agent/rep attitude
16.7%
Agent/rep callbacks
16.7%
Cancellation experience
16.7%
Claim - not-at-fault
16.7%
Claim - rental car
16.7%
Claim - theft
16.7%
Claim - total loss
16.7%
Claim processing time
16.7%
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Tags
Agent/rep attitude (5) Agent/rep availability (2) Agent/rep knowledge (3) Claim - adjuster (3) Claim - rental car (2) Claim - repair shop (1) Claim - total loss (1) Claim - windshield/glass (1) Claim payout amount (3) Claim processing time (5) Discounts, deals, rewards (1) Policy coverage (2) Rates after claim (1) Rates competitiveness (2) Rates for bad drivers (1)
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Consumer (1)
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no complaints

by MJ on Sep 11, 2012
4 out of 5 stars

I had a minor car accident, where I was at fault. The insurance company was very helpful, and the other party was compensated without any issues. After car repairs, it was easy to re-insure the car with the same provider. My premium was not raised after the accident. It was very easy to add a second driver, and no additional premium was required. I should add that I drive a late model car with a low market value.

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Review topics
Claim payout amount Rates after claim