Car Insurance Reviews

Johnson Insurance Auto Insurance Reviews

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(196 reviews)
Johnson Insurance
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Worst customer care EVER !!!

by Unfairly treated on Jun 29, 2021
1 out of 5 stars

I had a deer collide into my vehicle. I know it could’ve been fixed but they said it was a right off they settled it after a week at the worst lowest price possible. I felt pressured and bullied into excepting their offer. Then to make matters worse I have to wait four days for a check and they only gave me three days after the acceptance offer whether agreed or not to have a car rental. I am embarrassed for them

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Smooth Total Loss Claim

by Maplesuga on Jun 5, 2014
4.3 out of 5 stars

I had a total loss claim for which I was deemed at fault. From my initial call, to the subsequent four adjusters I spoke to, all but one were wonderful. I was able to get ahold of all adjusters (except the one) immediately, and they were quite pleasant, considering the circumstances. I am still working through the injury/liability parts of the accident, but in terms of the car replacement - the no-charge "depreciation add-back" meant that I got the full value of the car that we paid almost a full year ago - and it was less than 2 weeks from the day of the accident to the day my claim cheque arrived, during which time the rental car was paid for. Impressive.

My one concern is that I was given a ticket (although the officer advised me to fight it, which I am), so we will see how that affects my insurance on renewal - although my accident forgiveness was intact, so I won't be dinged for the accident itself.

Overall, they're a bit more expensive than some other places (but not many), but they're very worth it. I'll be recommending them to everyone I know that needs insurance.

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no complaints

by MJ on Sep 11, 2012
4 out of 5 stars

I had a minor car accident, where I was at fault. The insurance company was very helpful, and the other party was compensated without any issues. After car repairs, it was easy to re-insure the car with the same provider. My premium was not raised after the accident. It was very easy to add a second driver, and no additional premium was required. I should add that I drive a late model car with a low market value.

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by Anonymous on Apr 11, 2012
4.7 out of 5 stars

Had one claim for accident & all was settled to my satisfaction

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