Car Insurance Reviews
MPI Auto Insurance Reviews
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(61 reviews)
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Agent/rep attitude (5)
Agent/rep availability (3)
Agent/rep callbacks (2)
Agent/rep knowledge (4)
Billing/payments (8)
Claim - adjuster (8)
Claim - denial (2)
Claim - injuries (2)
Claim - not-at-fault (3)
Claim - rental car (2)
Claim - repair shop (3)
Claim - total loss (2)
Claim - windshield/glass (1)
Claim payout amount (2)
Claim processing time (7)
Complaints/ombudsman (3)
Email/message wait time (1)
Fax experience (1)
Insurance Rates, Prices (3)
Paper mail experience (1)
Phone wait times (3)
Policy coverage (9)
Rates after claim (1)
Rates competitiveness (2)
Rates for bad drivers (1)
Rates for good drivers (1)
Rates for long-term clients (1)
Snow, Hail, Damage (1)
Trailer/motorhome (2)
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I wish I could find insurance some where else. they are quick to take my money but not so to do the right thing. There answer was to go back to the broker when there the ones who made the mistake. Guess you can do what you want when your a monopoly.
I have had good dealings with this company. They are the only insurance company so I don't have another one to compare it to.
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depend who is your adjuster! some can be real rude!
I was satisfied with the processing time for claims and with the outcome.
Only one claim processed and it appeared to go smoothly.
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I had my vehicle stolen and vandalized about 5 weeks apart. I was treated very well and got things done in a timely fashion.
Accidents years ago - no problems, concerned about no-fault insurance though!
My garage was broken into, the thieves trashed my car. MPI gave me a fair and quick settlement.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
sometimes call center employees are rude
Extremely slow, painful and needed money for every form I filled out. They were unable to give me the information I needed to obtain a drivers license on one form (Date I got my drivers license and Drivers Abstract), I had to get a drivers experience and a Drivers abstract. Not sure why this information cannot be put on one form.
Also, the process is very interesting, they can change my phone number, my address, my credit card information over the phone, they can also send my Claim's over the phone but for the Driver's experience I have to put the same information on a form and fax it in (no email availability).
I don't quite understand why this many forms need to be filled out? why information cannot be sent via email or secure website (there is no difference in terms of security mail/fax vs. secure website upload)? Why standard information required for transferring license to other provinces is not a single form and multiple!