Worst company
by Alanna on Mar 30, 2021
1 out of 5 stars
No returned calls, fluctuating premiums and a double bank withdrawal. My policy was switched to SGI by their parent company and I was informed that my rates would be lower due to my clean driving record. I was initially told, after calling to inquire what my premium was, that they were backlogged due to changes within their office and waited well over a month for any paperwork from them. My broker advised that I needed to ensure 2.5 payments be available in my account 'just in case'. These payments he advised were only ballpark amounts as SGI hadn't processed my policy yet. 2 months after supposedly being insured by them, I finally received my policy in the mail - 2 different versions and premiums that were mailed out by them on the same day. In the 3rd month, they withdrew 3 payments and my rate increased for the 2nd time in 3 months. I called to cancel my policy today and will monitor my bank account for theft of future premiums.
SGI sask was the worst ever to deal with. I fought hard with SGI as originally they said if the car wasn't found, I wasn't covered. Why to pay for insurance then? My car that had been stolen, luckily week later was recovered, where SGI again claimed that I'd be responsible as there was damage to the car. I talked to my lawyer and as soon as mentioned that, they said we will cover it but you are liable for the deductible. I was so angry with SGI... I agreed on that...
Excellent service. Rates are very low, compared to other companies. This company rewards safe driving by reducing rates.
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I have car insurance with SGI. They take payments out on random days with no notice. If I don’t have the money in there, they then charge me return payment fees and pick another random day to take out a payment. I’m not sure how they are allowed to just decide a random date when we have a contract. It’s impossible to talk to anyone. I was changed to this company by my last insurance company, which was also owned by the same people with no notice. They also raised my insurance price when I have no claims. It’s about $50 more a month than any other company I’ve gotten quotes from. Stay far far away from SGI.