Car Insurance Reviews

SGI Auto Insurance Reviews

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(75 reviews)
SGI
1.7 out of 5 stars:
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Terrible company

by Dave on Feb 2, 2017
1 out of 5 stars

I was driving at dusk in the foothills with my daughter and a group of elk came out of the ditch, ran across the road and one ran into the side of my new truck. Banged up the drivers side doors pretty badly. I filed a claim and my daughter provided a witness statement. SGI refused the claim, saying they would only pay for a deer strike if there was an independent witness who was not in the truck. Not sure how many people wander around in the foothills at night watching for deer strikes, apparently the strikes accepted by SGI only happen in Calgary where there are no deer. I called my their ombudsman and was told to go away. Worlds worst insurance company

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Pedestrian hit by drunk driver

by Sad Mother on Aug 13, 2016
1 out of 5 stars

My daughter was hit by a drunk driving a truck. Her body landed 12 feet from the spot where he hit her. This was his 3rd DUI. He probably stayed in jail for about 4 months. She has a permanent brain injury which leaves her fatigued, etc. She has chronic pain from her injuries. She is unable to work. SGI was terrible to deal with. Did not want to help her and more or less told her to learn how to deal with her new reality of life. I think most people think that when something this terrible happens to you that you will be looked after through insurance. We found out this is not so. We need to get rid of SGI.

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Disposed Before Settlement

by Gary on Jun 29, 2016
1 out of 5 stars

SGI has disposed of my van and the claim has not been settled. Note it is still within the two year time period to settle. I had personal items in the van and SGI has been hardballing me on the price. They sent me a web site evaluation for $4550 and then promptly told me that it was only worth around $2200.
They are now up to $3300 less the $700 deductible. They are not making any comment on my personal items.
Now I am presented with the cost of a professional arbitrator which I have no idea where or what that will cost or if it would be worthwhile.
I asked SGI for what they got for the van when it was disposed and they remain quiet.

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they don't keep to their story

by Nyuu762 on Jun 24, 2016
1 out of 5 stars

I was in a wreck were my truck accelerated uncuntrolably I intentionally hit the ditch to miss a oncoming truck the rcmp found no fault and I wasn't charged. Skip to may 30 I go in to get my truck estimate and to see my adjuster and I have a recording of her saying yes the 2005 colorado did have a recall point for a throttle problem but since its an older truck it shouldnt have happened so i handed in some print outs of similar events where the truck accelerated uncuntrolably. June 16 I find out I am 100% accountable for the wreck. June 23 I asked for a higher up they called me and stated that there was no recall on 2005 l5 colorado throttle control only the v8...... no v8s in 05.

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SGI a bunch of idiots

by dn on Jan 27, 2016
1 out of 5 stars

RE SGI is evil,
My advice to you is get on your computer and start finding comparable sales for your vehicle. I would also tell SGI you want to save your vehicle and you are not accepting their lame offer to write off your vehicle. (Oh sure you can buy it back and go thru inspections to re insure your vehicle but keep in mind this action could be a potential nightmare). Inform SGI you want to go to arbitration then hire an arbitrator! You will have to fill out a form in regards to what you think your vehicle is worth, your arbitrator should help you with this. Google vehicle appraisers or look in the yellow pages under auto appraisers/arbitrators. I went down this road last fall it was the best $250.00 I have ever spent. After winning my case my SGI adjuster calls me and acts like my best friend telling me how great it is that my vehicle is being fixed etc. Please! Hire an arbitrator!

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SGI is evil

by :( on Jan 23, 2016
1 out of 5 stars

Two years ago someone hit me from behind when I was stopping at a red light and SGI said it was my fault as my story and the other drivers story didn't match. They told me to take the guy to a small cliam court. They took points of my license and made me pay for each point as well as my deductable.
To mak my life more misreable, last week someone hit my car when it was parked on the street and the driver ran away. It probably happened overnight as there are no witnesses. I took my car for assessment and the assessor started accussing me that this is not a hit a run. He is claiming that I hit my car with concrete. The assessor also was trying to make me change my statement threatening that if the truth doesn't come out SGI won't cover my claim. I told him why would I lie, I am paying for extended insurance and my deductables is only $100 and he started making face and he embaressed me infront of other people at the claim centre. I am not sure what to do, my car is supposed to be written off and now I will lose $16,000.00. Why are they so evil? The assessor was son of a Satan. What is he lying on his report?

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Claims

by angrycat on Nov 11, 2015
1 out of 5 stars

I got in an accident and was not at fault. My car is a 1997 so I asked that my receipts be accepted into the estimate so I can get the proper value for my car because it seems it is cutting it close to being "totaled" despite it being drivable. The claims rep does not want my receipts. I am aware that previous damages mean where the driver hit me they do not have to fix, but I ask myself why I pay insurance then. that is a personal opinion. I am also finding it very hard to believe that my car is valued so low and because of that I am not able to get a car rental. I am not at fault here and the service I have received over the phone, the tone seemed like it was my fault. I want to keep my car and I pay insurance very year, and even when I get hit by other drivers I have to pay damages that were existing but got WORSE by them, and I don't get rental while by car is being fixed. This is disgusting.

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Absolutely brainless

by Greater>You on Jun 27, 2015
1 out of 5 stars

According to the SGI and police, if a police does not clock the speeds of the vehicles in a crash, you have no ability to state the other party was speeding. So, in short, there's no difference between a 1 km/h crash and a 1000 km/h UNLESS there is a cop to clock the speeds. Remember that next time, that in the off chance a police officer pulls you over for "speeding" and he didn't clock you, that he can't legally issue you a ticket.

Furthermore, they compare your vehicle to ambiguous Kijiji adds comparable to your vehicle. The vehicle ads will not display their VIN (SGI won't even obtain the VIN's for every vehicle listed on their comparison list while they call you crazy for requesting a simple verification of those ads) on the comparison sheet for your write-off, nor do they show pictures of said vehicles. This provides a open spot for people to scam SGI and falsely make ads on Kijiji of their exact vehicle model, post them on Kijiji for outrageous sums of money and then receive a lump sum BASED solely on the invalid ads SGI checks. Very professional and well done.

Overall, I'm receiving less money for my vehicle than what I put into insurance for a vehicle that was rated all good on all sections of the SGI inspection. This does not make sense as someone who pays 1000$ for a 30,000$ vehicle will receive 80% of 30,000$ for merely 1000$ per year of insurance. Sure, this is good for rich people, but SGI is essentially a social construct meant to be GREAT insurance for LOW price. However, thanks to right wing, it's not that way anymore, and they don't operate at cost and work in gold plated sky scrapers.

Would recommend public transportation or cycling. You're better off disturbing with a pair of in-lines or bicycles than dealing with no-fault insurance OR mindless babble about how all the hard evidence you have is invalid because they say so.

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SGI cheated me

by step on Apr 11, 2015
1.5 out of 5 stars

SGI never even look at my truck when I was hit from the back and the accident was not my fault they just denied the claim I am now out of work and living the salvation army homeless shelter

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Terrible company

by Dave Hill on May 23, 2014
1 out of 5 stars

Absolutely appalling. Deny claims for no reason, even when supported by written witnesses and legal declarations and statements from their brokers, with no appeals or recourse. Cheap rates, but you get what you pay for. They are fine as long as they are getting your money, but if you need service, get a lawyer. Worst insurance company on the planet.

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