Horrific experience. I was expecting objectivity and fairness, not the opposite.
by UnfortunateLuck on Jan 13, 2024
1.3 out of 5 stars
My elderly parents were victims of a phoney hit & run on a day when they had never left their house. SGI did not attempt to fully investigate the situation and filed a 100% at-fault decision within 5 business days. When follow-up attempts were made, they were unresponsive. Terrible company with terrible ethics. Beware and stay away.
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Someone hit me rushing a light. They were not paying attention and they went into my lane and hit me. After the accident, they admitted fault due to these reasons. Through the claim process that the business started, SGI instead sided with them and gave me full fault despite what occurred at the accident. When I inquired what I could have done to prevent the accident, they kept providing different answers that contradicted my personal written statement. Once this was found out, they changed their answer again. In short, do not trust SGI to go based on your written statement. If the other individual or company apart of the collision is well connected, that will be considered by SGI and their written statement will then be weighed more heavily than yours regardless of what occurred. Get a dashcam for your front and back of vehicle.