Helen
by Helen on Jun 6, 2024
5 out of 5 stars
Car Insurance Reviews
State Farm Auto Insurance Reviews
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(121 reviews)
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An operator of a commercial business van hit my parked car while I was shopping. Just a small fender ding and paint scuff. Kudos to this guy, because he waited by my car, explained it to me, and had his own insurance company on his phone. His insurance company got all the paperwork going, told me they'd get in touch with State Farm, and approved a car rental for me for 10 days, as I reside some distance from an auto body shop. When the work was finished, I got my car back, and his insurance company called and asked me if everything was satisfactory, which it was. Two days later State Farm called and billed me for three days of over-rental of the planet on my credit card, and the auditor wouldn't even listen to the explanation, or that the other insurance company approved it. It was only $275, but the principle of it, and the rudeness of the auditor caused me to pull ALL my (3) vehicles out from them, and to advise anyone asking about insurance NOT to do business with them.
I have several insurances through State Farm and they have always been amazing with me. They call on a regular basis to make sure everything is good and because I’ve been with them for years they give me major discounts. Rep rocks!! She makes sure I’m happy and getting the best services with the biggest discounts. She keeps tabs on me. Highly recommend!!!