State Farm Auto Insurance Reviews

I had two experiences with State Farm, in the first, when I purchased a new auto (same make and model as previous), they failed to update my policy, even after calling and billed me for 2 years, and then refused to pay a claim for a small crash stating that the wrong VIN was on the policy and then refused to pay the monthly fees they were charging me. Then we had stolen jewelry and found out that they let our policy lapse. Two emails with an agent, where he confirmed he put it in place, all documentation sent, etc. Then when we went to make a claim, he said - you never had a policy, I forwarded emails where he stated it was active and then he stopped responding...

Do not sign up for State Farm. In my opinion it has become the worst insurance carrier in North America. The claims process is nearly none existent. It takes an adjuster months to return your call as counsel, and then they assign cases to lawyers who do not bring adjusters to settlement conferences. Do not sign up!

I was wrecked by someone that had limited property damage coverage and up until this day, they haven't paid my vehicle, they are giving me the run around but I have already reported them to GA department of Insurance, if I pay for full coverage is to cover the vehicle from end to end not for them to decide what they want to pay, the shop where the car is at said it was a total loss and now they want to send another adjuster from state farm to do another estimate, which does not make sense. Abusers