Car Insurance Reviews

State Farm Auto Insurance Reviews

This page has been viewed by: Please wait... consumers
(119 reviews)
State Farm
1.9 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
Share your own experience
Write a review

don't pay a claim

by MF on Apr 6, 2020
1 out of 5 stars

I had two experiences with State Farm, in the first, when I purchased a new auto (same make and model as previous), they failed to update my policy, even after calling and billed me for 2 years, and then refused to pay a claim for a small crash stating that the wrong VIN was on the policy and then refused to pay the monthly fees they were charging me. Then we had stolen jewelry and found out that they let our policy lapse. Two emails with an agent, where he confirmed he put it in place, all documentation sent, etc. Then when we went to make a claim, he said - you never had a policy, I forwarded emails where he stated it was active and then he stopped responding...

1 of 1 people found this review helpful. Did you?

YesNo