Terrible crap service
by Red in Toronto on May 13, 2016
1 out of 5 stars
Car Insurance Reviews
State Farm Auto Insurance Reviews
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(121 reviews)
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Friendly responsive and professional. Have handled insurance issues while travelling in the USA and the local agent there treated me as their own customer. Very happy though premiums may be slightly higher than other companies.
I have several insurances through State Farm and they have always been amazing with me. They call on a regular basis to make sure everything is good and because I’ve been with them for years they give me major discounts. Rep rocks!! She makes sure I’m happy and getting the best services with the biggest discounts. She keeps tabs on me. Highly recommend!!!
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
They changed (more than doubled) my premium after 2 months (in middle of the insurance term) and their explanation was this is common. So if you get a quote from them expect that your premium to go up anytime.
Do not sign up for State Farm. In my opinion it has become the worst insurance carrier in North America. The claims process is nearly none existent. It takes an adjuster months to return your call as counsel, and then they assign cases to lawyers who do not bring adjusters to settlement conferences. Do not sign up!
I was wrecked by someone that had limited property damage coverage and up until this day, they haven't paid my vehicle, they are giving me the run around but I have already reported them to GA department of Insurance, if I pay for full coverage is to cover the vehicle from end to end not for them to decide what they want to pay, the shop where the car is at said it was a total loss and now they want to send another adjuster from state farm to do another estimate, which does not make sense. Abusers
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
An operator of a commercial business van hit my parked car while I was shopping. Just a small fender ding and paint scuff. Kudos to this guy, because he waited by my car, explained it to me, and had his own insurance company on his phone. His insurance company got all the paperwork going, told me they'd get in touch with State Farm, and approved a car rental for me for 10 days, as I reside some distance from an auto body shop. When the work was finished, I got my car back, and his insurance company called and asked me if everything was satisfactory, which it was. Two days later State Farm called and billed me for three days of over-rental of the planet on my credit card, and the auditor wouldn't even listen to the explanation, or that the other insurance company approved it. It was only $275, but the principle of it, and the rudeness of the auditor caused me to pull ALL my (3) vehicles out from them, and to advise anyone asking about insurance NOT to do business with them.
She is very clear and to the point, makes everything simple, always replies to calls and emails quickly. She gave me a good deal, however, I got the same price from 2 companies but since her customer service was perfect I choose State Farm. Thanks, Dita!!!
Jamie W truly gave me a different perspective on insurance companies. His person to person interaction truly humanized the process for me. There was absolutely no pressure and he even looked into and revealed things for me that really helped out. I'm State Farm for life! I highly recommend Jamie and his first-class services.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
Recently, I was hit in my driveway by a vehicle coming down the road. I placed a claim as soon as I could and have received constant updates and support throughout the whole ordeal. It’s been a really good experience and as a new driver I appreciate the support I have been shown. 5/5.
I have been with State Farm since 1987 and now they tell me because of the postal code my policy will double. How do they come up with these numbers? I'm going to call the BBB today I'm that upset with them. I am supposed to get the super premium discount. Now when I run my profile on other sites my rates are half of what State Farm is charging... so much for loyalty. I'm disgusted with this company. The insurance board mandated lower rates not gouging your loyal customers.