Wawanesa Auto Insurance Reviews

This company is extremely slow to process a claim. Shuffled from one agent to another on various aspects. They would not initially accept the police report that the damage to my car was "one incident" of hit-and-run vandalism in a parking lot/grocery cart issue and so they wanted two claims each with separate deductibles of $500. Had them finally call the police who told them it was one instance of damage on two areas of my car. The police inspection trumps the insurance agents' non-inspection of the damage.

I've been with them for 12 years, with 2 claims. Was screwed over by them both times. Poor service, had 3 weeks of constant calls and emails after an accident to get any help. A year later and still dealing with it.
I was out at fault for the accidents when I wasn’t, one was supposed to be 50/50 even though I requested an investigation- was denied and told "it is what it is".

By far the worst insurance company ever. Please do not consider this company. They deal with claims horribly. I’ve had to watch my family walk through a very difficult experience with them after being in a car accident more than 4 years ago. Things are STILL not settled. They are horrible! Save your coins and find another company.

Currently dealing with a total loss claim and I can’t get over the time this is taking for even an answer. 4 weeks ago and still no conclusion aside that it is a total loss and that’s about all. To get a hold of the adjuster was well over a week after the claim was made and she is honestly the worst, crankiest, rudest person I have ever dealt with. Hangs up the phone on you and has even got to the point saying she will no longer take my calls and I will only here from here once the claim is completed by mail only. All because Of me checking in every few days to see if there is any progress. This company doesn’t give a shit about their insurers just how to make a buck. I’m absolutely amazed at how stressful this has all been. Thank god for my broker keeping me sane while dealing with this adjuster.

I had an accident about 2 weeks ago and still I have not got my claim processed. They are finding ways to deny my claim. Bad experience