AMA Auto Insurance Reviews

I have been a client with AMA for over a decade. This year I was thinking about working for Uber, so I called AMA to see what I would need to do if I were to work for them. They gave me information, great and I said I would call back if I decided to work for them. I failed my class 4 and opted not to work for Uber... several months later I get a call from some AMA guy asking me about what I use my car for, I advised him I used it to get to work and back and for personal. He asked me if I used it for business, I told him No, he told me that it was because I called inquiring about uber... and I let him know that I decided against it. About a couple weeks later I received mail, advising me that my Insurance will be cancelled and to seek insurance elsewhere. It was a good day.

Don't deal with AMA. They are extremely overpriced. I was quoted $250 a month for insurance for my car so 3 grand a year... for a car worth only $5500. I managed to get it down to $190 but that was with a $1000 deductible and took basically everything off my insurance except comprehensive and collision. Went to TD insurance and got insurance for $133 a month with $250 deductible, totally covered and accident forgiveness.

Please take my warning and do not deal with them. Their customer service is horrible. I paid my January's insurance (as my new one with cheaper insurance starts feb 1) and they want to charge me another $104 for I don't even know what to be honest and I don't know why it can't come out of my deposit I paid when I started with them. I spent 15 minutes trying to get the lady to explain it so I can understand and she basically told me "well it makes sense to us" after I said this makes zero sense to me. I still don't understand why I'm getting charged this but it's easier to just pay it then keep fighting it.

Seriously though do not deal with AMA. I am now with TD and they're a lot cheaper.... 120$ a month cheaper.

Don't deal with AMA. They are extremely overpriced. I was quoted $250 a month for insurance for my car so 3 grand a year... for a car worth only $5500. I managed to get it down to $190 but that was with a $1000 deductible and took basically everything off my insurance except comprehensive and collision. Went to TD insurance and got insurance for $133 a month with $250 deductible, totally covered and accident forgiveness. Please take my warning and do not deal with them. Their customer service is horrible. I paid my January's insurance (as my new one with cheaper insurance starts Feb 1) and they want to charge me another $104 for I don't even know what, to be honest, and I don't know why it can't come out of my deposit I paid when I started with them. I spent 15 minutes trying to get the lady to explain it so I can understand and she basically told me "well it makes sense to us" after I said this makes zero sense to me. I still don't understand why I'm getting charged this but it's easier to just pay it then keep fighting it. Seriously though do not deal with AMA. I am now with TD and they're a lot cheaper.... 120$ a month cheaper.

My mother had home and auto insurance with AMA. My mother passed away on May 18 and on June 2 I contacted AMA to cancel her policies. I was asked to submit her Funeral Directors Statement of Death which I did by email. In my email I formally requested cancellation of her policies and asked to be contacted if anything else was needed to complete my request. I received a confirmation email that they received my request and I heard nothing from anyone at AMA so I assumed everything was closed.

The following month I noticed that two withdrawals had been made from my mothers account. AMA had withdrawn payments from her account despite my request to cancel and submission of proof of her death. I called in and the agent I spoke with advised that yes they had received my documents and that their "legal department" was still processing my request. I asked the agent how they could take money from a client they knew was dead and she was quite rude in her reply that I just "be patient".

As of today's date they have withdrawn six payments from my mothers account, I have not heard back from AMA or their so-called legal department. They won't respond to my email and I keep being told that a supervisor will call me but nothing. I don't know what else to do and feel that they are actively and knowingly stealing from my late mother. The lack of compassion and responsibility to do the right thing is shocking from such a well known company.

They provide a quality cancer. The customer service audio is low quality, rude, and condescending.

Please do not use this company if possible, they are very selfish people. Just because my company is registered under my address, they declined my house insurance. Also, they refuse to cancel my car insurance and keep charging me for car insurance.

I took quote from AMA and I was given 3750 for 2017 Acura MDX.I phoned Td insurance and State Farm insurance to compare the price. Td insurance gave me 1627 and state farm gave me 1521..but AMA insurance quote was 3700 which is even more than double.
Next day AMA email me and said they will give me 1000 discount.
Time waste to phone AMA..worst company I ever seen.

1. I was in an accident. Car slid into my lane on icy roads. AMA did nothing to hold the other party accountable and increased my rates by almost double as it was not my first claim.

2. My daughter's car was hit while parked. AMA still cannot determine fault of the accident. I have had to pay $500 deductible out of my pocket while they determine that a parked car is not at fault for an accident. I'm still waiting.

3. They increased my daughter's premium by 2 - did not send the information to the correct address which she has proof that they have (see #2 - that claim was made at the new address). AMA was behind in their renewals so they took the doubled payment at the end of December for November and then another double payment in the first week of January for December. That's 4x what my daughter was expecting to pay within 7 days. My daughter is on her 8th month of mat leave and not in a financial position to cover these kinds of unforeseen expenses. As a result, AMA is not charging her $40 for insufficient funds and her bank has charged her $50 for insufficient funds.

No one at AMA seems able to do anything. My daughter and I will both be leaving AMA and hope to save others from the frustration by warning you about the inept business practices for a service that you are legally obligated to obtain in order to drive your vehicle.

My rating would be no stars, but that is not an option which is the only reason that I have given them a one star rating.

I called to try and cancel my policy today because I found a much cheaper rate elsewhere and they charged me $100. Keep in mind that I only signed up for their policy 2 days ago and technically their coverage wasn't even supposed to start for another 5 days. I basically got charged for cancelling something that didn't exist yet because god forbid a multi million dollar company get $100 less. Thanks for ruining my birthday AMA. definitely won't ever be recommending them to any friends or family.

I have been a client of AMA for almost 5 years and to be honest I dont know why I stayed so long. Ive had one claim that they put me at fault because they were to lazy to contact the at fault drivers insurance company. This put my monthly amount up to $220 for a single driver and one vehicle.(no previous accidents or tickets) I recently decided to change insurance companies and I feel stupid that I didn't sooner. AMA has screwed up multiple times on my billing, on my claim, pretty much everywhere they possibly could. When I went to my new insurer they said I had no accidents on my record. (AMA screwed up again surprise surprise) I went to cancel my insurance through AMA and they wanted to charge me $120 bucks cause I haven't given them enough of my money! Im glad I switched because now I pay $80 a month for the same coverage!!! (Switched to RBC Insurance and the associate was very knowledgeable and helpful!)