AMA Auto Insurance Reviews

I've been with AMA for 3 years and have never had a claim. My new car 7000 km on it caught fire outside my house it's on camera and I've provided fire investigators and AMA with photos.
Ama authorized a rental because I've got full coverage including loss of use well two days after authorizing it the claims officer decided that I'm not intitiled to a rental because fires don't happen everyday so to her it's suspicious ( foul play was ruled out by the fire dept when they reviewed camera and reviewed car ) I argued and was told by her supervisor if I can afford a new car I can afford my own rental.
Now they are supposed to be doing an investigation and the cars been sitting outside my house burnt for three days, I'm not an investigator but wouldn't a scene be contaminated after that period of time ?
My biggest thing is from the moment I called ama they made me feel like I did something wrong, they took away the rental that I've been paying for years for just in case and told me to pay for my own I even had the insurance manager go to claims saying I'm covered and they still said I'm not getting one until they do their investigation. All I can say is I feel horrible for recommending AMA to friends and family and if you are thinking about ama please don't do it they are a huge corporation who does what they want policy doesn't matter signed documents are ignored ama was fantastic until I actually needed them.
Thank you
Kevin S., Edmonton Alberta

One of the worst insurer I ever had!!! I hit a moose in northern Ontario and AMA does nothing to help me... He never covers the tow truck... And a motel... Noting... I had to pay 3780$ to towed my van in the next decent city... Plus 250$ of motel... In the end, I deal by my self for a renting car at one hour drive from my place... Took more than a week to mandate an appraisal to evaluate the vehicle... But don't worry AMA will ripe you off every month!

My daughter borrowed my vehicle and backed into another vehicle, it was a minor accident. After all the paperwork was completed I paid $1400.00 out of pocket to guarantee my insurance would be "claim free" as directed by AMA. I have recently moved to British Columbia and required a claims history letter to qualify for a discount. I received m requested letter via e-mail, Much to my surprise, I have a $144 claim against my account due to a rental car which was required by the victim. I was never presented with a chance to pay the rental bill, and many opportunities were presented to AMA to notify me regarding this claim, as I had vehicle insurance as well as being an AMA Premier member. No notification.....nothing!!!! I called AMA and offered to pay the $144 and requested a new letter with no claims associated, they said that it has been too long as date of loss was 22/11/2011. I feel like a complete idiot for paying the $1400.00 as ICBC told me $144 claim is the same as a $144,000,000 claim. So I lose 4 years safe driving discount at 5% per year! Never, ever, again!