AMA Auto Insurance Reviews

I took quote from AMA and I was given 3750 for 2017 Acura MDX.I phoned Td insurance and State Farm insurance to compare the price. Td insurance gave me 1627 and state farm gave me 1521..but AMA insurance quote was 3700 which is even more than double.
Next day AMA email me and said they will give me 1000 discount.
Time waste to phone AMA..worst company I ever seen.

1. I was in an accident. Car slid into my lane on icy roads. AMA did nothing to hold the other party accountable and increased my rates by almost double as it was not my first claim.

2. My daughter's car was hit while parked. AMA still cannot determine fault of the accident. I have had to pay $500 deductible out of my pocket while they determine that a parked car is not at fault for an accident. I'm still waiting.

3. They increased my daughter's premium by 2 - did not send the information to the correct address which she has proof that they have (see #2 - that claim was made at the new address). AMA was behind in their renewals so they took the doubled payment at the end of December for November and then another double payment in the first week of January for December. That's 4x what my daughter was expecting to pay within 7 days. My daughter is on her 8th month of mat leave and not in a financial position to cover these kinds of unforeseen expenses. As a result, AMA is not charging her $40 for insufficient funds and her bank has charged her $50 for insufficient funds.

No one at AMA seems able to do anything. My daughter and I will both be leaving AMA and hope to save others from the frustration by warning you about the inept business practices for a service that you are legally obligated to obtain in order to drive your vehicle.

My rating would be no stars, but that is not an option which is the only reason that I have given them a one star rating.

I called to try and cancel my policy today because I found a much cheaper rate elsewhere and they charged me $100. Keep in mind that I only signed up for their policy 2 days ago and technically their coverage wasn't even supposed to start for another 5 days. I basically got charged for cancelling something that didn't exist yet because god forbid a multi million dollar company get $100 less. Thanks for ruining my birthday AMA. definitely won't ever be recommending them to any friends or family.

I have been a client of AMA for almost 5 years and to be honest I dont know why I stayed so long. Ive had one claim that they put me at fault because they were to lazy to contact the at fault drivers insurance company. This put my monthly amount up to $220 for a single driver and one vehicle.(no previous accidents or tickets) I recently decided to change insurance companies and I feel stupid that I didn't sooner. AMA has screwed up multiple times on my billing, on my claim, pretty much everywhere they possibly could. When I went to my new insurer they said I had no accidents on my record. (AMA screwed up again surprise surprise) I went to cancel my insurance through AMA and they wanted to charge me $120 bucks cause I haven't given them enough of my money! Im glad I switched because now I pay $80 a month for the same coverage!!! (Switched to RBC Insurance and the associate was very knowledgeable and helpful!)

Having just moved to Alberta from Manitoba, my husband and I went to AMA to take care of all our driver licensing, registry, Ab Health Care needs, and hopefully Insurance. We experienced a very genial but apparently disorganized agent, and took from May 17th until May 31st to finalize our insurance and find our premium, despite clean driving records and accident claims free experience, was exorbitant. All our information was received by May 19th, except my Claims Experience Letter which had not gone through on Manitoba Public Insurance's fax. It was up to me to check in with the agent to determine if the info had been received, and on May 31st after not hearing back, I e-mailed to find that it had not. I made a quick call to MPI and AMA had the forms that day. After endorsing the policy I felt the premium was excessive and went to another Insurance broker and got better coverage for close to $500.00 less. Now, I am dreading cancellation fees. Not at all happy with AMA Insurance!

Would NOT recommend this company! After feeling as though I was being overcharged for my car insurance, I went to another company and got the same thing for $1300 cheaper a year! I was not impressed. They only got the one star they did because I had to to submit my review.

Only at AMA will you be able to find an insurance company who can take an accident that was deemed 100% the other person's fault (by the police and by them at first) and make you pay 50% of the damages. Terrible experience with insurance claim, super slow process and very little explanation. Not impressed. Never going to return to them.

My husband bought his first vehicle and when trying to get insurance, ended up signing a policy with AMA. The premium was outrageous but we weren't in a position to change providers at that time. We had a monthly payment system set up, but honestly did miss a couple payments. We're were always at the branch later that day or the next day with cash in hand to pay.
The policy was up for renewal and we knew they probably were worried about us so we went into the branch to resign and offered to pre-pay there months, as a sign of good faith. They told us it wasn't a problem and not to worry, and that the policy had been auto-renewed at the same price and terms.

About a month later we were pulled over (burnt out brake light) and provided our insurance pink card, registration and license and the officer went to verify it all. He came back 10 minutes later informing us our pink card was invalid and the policy had been cancelled. We had absolutely no idea what he was talking about. Husband called AMA Goodman's and was informed that on the 1st premium payment due date, AMA had tried to deduct the entirely annual premium, which obviously had bounced. They had then cancelled the policy as a result and had mailed a notice to us yesterday (obviously hasn't arrived yet).

As a result, we were running without insurance and were handed a $5k fine. The officer was sympathetic and while he was supposed to have vehicle towed to impound lot (at our expense) and held until set could provide proof of insurance, he let us call a tow truck and tow it home (3 blocks).
We reinsured with a different company through a broker that evening and won't ever go near AMA again.

NEVER, and I say NEVER go with AMA... Higher rates, extremely cumbersome process to get the policy set up and when I found a better rate and tried to cancel my policy, my surprise was AMA charging me an early cancellation fee plus almost 40 dollars for a 2-day coverage... STAY AWAY.

my car was involved for an accident two months ago. i inquired and able to talk to the assigned adjuster. her name is patricia v. With in two months, we only contact each other for 2 -3 times. First call i made was to inform about the accident and inquiry. just short talk. Second is to know the update , to let us know how much is the damaged and we might pay out of pocket and last was to re update as its been weeks. Since we received a call from rcmp asking about our report, i needed to call her . It is very hard to get thru and cannot reach her line. As a costumer, i am very worried of the amount of damage and the anxiety of waiting for long affects. i left a contact number for her to call me back to. So happy that she was able to call me back after several tries reaching her but only to hear a "rude" voice from her saying, "i am extremely busy person, I will call you when i got an answer from other insurance company" ", you keep asking the same question over and over again" (which i didn't, we just talk 2-3 times but i didn't asked over and over again). I wish the supervisor could hear our conversation. I was calm but so disappointed and so frustrated. She keep saying i will call you as soon as i get an answer but when? she said it can reach two year to settle??? for god sake...I have been with AMA since i start driving and this is my first time to complain. i am not a complain person . God knows but this time i feel so hurt and frustrated.. I even tried to ask more question in regards to accident but you can hear irritation and seemingly she wanted to cut off the only or she is the rush keep saying she is extremely busy person. i asked if where can i get an answer to my question or if i can change her as my adjuster but said "unfortunately not". i understand she might be busy as she keep on mentioning, but that is her job. I am also busy with my job and my personal but i am trying to escape from my job just to call AMA to get thru promised service. We pay expensive monthly premium for that service yet not so worth. paying very consistent but to answer question is so hard and she wanted me to wait until she get answer? when? what if it takes 2 years as she mentioned ? should i not be entitled for an update so we would know what to do ? She just dont know the anxiety we feel waiting for the update.i told her she could have say it in a nice way not being rude and explain to me about the insurance thing . she must always remember i am a costumer and she provides service. I am not even harsh and talking in a nice way yet she feels irritated. I wish the manager could discipline and not tolerate that kind of attitude. For now, i just feel so bad...