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AMA Auto Insurance Reviews

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(67 reviews)
AMA
1.6 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
12.5%
Agent/rep availability
12.5%
Claim - adjuster
12.5%

Top negative trending topics ?

Agent/rep attitude
37.5%
Agent/rep availability
37.5%
Agent/rep callbacks
25.0%
Agent/rep knowledge
25.0%
Phone wait times
25.0%
Billing/payments
12.5%
Cancellation experience
12.5%
Claim - adjuster
12.5%
On-hold times/transfers
12.5%
Online quoting
12.5%
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Tags
Agent/rep attitude (1) Agent/rep availability (1) Agent/rep knowledge (1) Claim - adjuster (3) Claim - rental car (2) Claim - repair shop (1) Claim processing time (2) Rates competitiveness (1)
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Consumer (1)
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Great service!!!!

by Hyundai Tiburon on Apr 16, 2024
5 out of 5 stars

Thank you for coming out and doing such a great job. Got my tires topped up and a boost. Couldn’t have asked for better service. You’re the best.

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Review topics
Agent/rep attitude Agent/rep availability Claim - adjuster