Car Insurance Reviews
AMA Auto Insurance Reviews
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(67 reviews)
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Agent/rep attitude (9)
Agent/rep availability (4)
Agent/rep callbacks (2)
Agent/rep knowledge (6)
Billing/payments (17)
Broker experience (1)
Cancellation experience (15)
Claim - adjuster (6)
Claim - not-at-fault (1)
Claim - rental car (5)
Claim - repair shop (3)
Claim - towing (1)
Claim - windshield/glass (1)
Claim payout amount (1)
Claim processing time (4)
Complaints/ombudsman (6)
Discounts, deals, rewards (1)
Insurance Rates, Prices (16)
New purchase experience (1)
On-hold times/transfers (2)
Online quoting (1)
Phone wait times (2)
Policy changes experience (1)
Policy coverage (10)
Rates at renewal (1)
Rates competitiveness (3)
Rates for bad drivers (2)
Rates for good drivers (3)
Rates for second driver (2)
Rates for seniors (2)
Rates for young drivers (1)
Rates in bundle (4)
Renewal experience (2)
Review author
I have been an customer of AMA for many years and it is now time to leave. I am in process of buying a new car and wanted to insure it through AMA. I got several quotes over the course of a few days and they were always changing. Finally I got a quote that I could live with only to have them tell me that they needed to increase it. This is after spending hours on the phone with them.
To be fair the last agent that I had did a great job. Ultimately the company let both her and me down.