National Bank General Insurance Auto Insurance Reviews

Absolutely disgraceful service. They continued to take money out of my bank account for almost a year after I cancelled my insurance policy for the sole reason that they do not offer service in the province I moved to. I notified them of the overcharges by email and by phone, asked for them to call me back, asked for follow up, asked for confirmation of receipt of my emails - received absolutely no response to all requests. I was left to continue calling and following up with them at every turn. Was never offered even a simple apology for their mistake (I had in writing proof of my request to cancel 11 months prior) and on top of that - they had the audacity to remove a $250 cancellation fee from my reimbursement after stealing money from me for almost an entire year. This is their SCAM - Beware consumers! They ignore your cancellation requests and continue to take your money so they will have enough to cover a $250 cancellation fee that they will then take for themselves.

Very bad insurance company. The customer service staff and manager accepted to lose their face because of $15/month premium. Moreover, it is their fault. Never use National Bank Insurance.