Car Insurance Reviews

BCAA Auto Insurance Reviews

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(25 reviews)
BCAA
1.9 out of 5 stars:
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Hard to deal with

by Disappointed on Aug 11, 2020
1 out of 5 stars

I just recently had a total loss of my 2010 Santa Fe. The adjuster assigned to my claim has been curt and unprofessional thru emails. There are spelling and grammatical errors and zero pleasantries. It’s given me a feeling of being unwelcome. I did repairs and maintenance to my vehicle on July 10th of $2900 and in June spent $1400. On July 14th a deer totalled the vehicle. Prior to the knowledge of the work done which included four brand new tires costing $824 and two ball joints, brake callipers etc... the adjuster came up $500 from the original settlement offer. What a kick in the teeth. The entire time I have been hounded to send the signed registration. I had a great experience with them the entire time I’ve been forking out money with no claims, but the second I need to “cash in” I’m a nuisance.

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