BCAA Auto Insurance Reviews

The gentleman behind the phone essentially called me a liar as I had stated that I wanted to cancel and nothing was sent for signature. The home insurance is too expensive and the car insurance is too expensive, overall too expensive.

I had the worst experience with bcaa. My car battery died and I needed a new one soy fiancé called and booked an appt but we later had to change the appt time to a later time because I’m the one with the membership. We changed it to 7pm as I wouldn’t be home till then because of work and the support line person told me that it would not be a problem at all… I then got a call at 7:10 telling me that I would have to wait 2 hours or till the next morning, so because I work I decided to wait the 2 hours… got another call an hour later saying that all of the battery replacement people went home sick… ok fine, rescheduled for the next day at 7pm and the lady on the phone told me she would make a note saying that they HAD to make it to me since I had already been rescheduled… the next day comes and at 7pm I get a call saying that they don’t know why I was scheduled that late as they have no one working that late that can help me.. so I had to schedule for the next morning (this is day 3) for the first appt that they had which was 6:15.. they didn’t show up till 8. The only good part about this whole experience was the guy that changed my battery, he was very nice and got the job done quickly but even he couldn’t believe what had happened to me. 5 stars for the battery man, 0 for everything else.

If you are hoping for any type of compassion or help from these people then you should look elsewhere. The appraiser we dealt with was extremely rude and forced my wife into a corner with settling an appraisal. This company is only in it for the money which you will never see used for your well-being.