Car Insurance Reviews

BCAA Auto Insurance Reviews

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(25 reviews)
BCAA
1.9 out of 5 stars:
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BCAA roadside Assistance

by Dianne on Aug 5, 2024
5 out of 5 stars

Literally, was told I could wait 2 hours. Didn’t even hang up my phone and got a notice they were on their way, and were there within 10 minutes!! AWESOME service. We were up and running right away! Thanks BCAA.

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Great customer service experience

by satwikkhanna on Dec 23, 2023
5 out of 5 stars

Called BCAA to inquire around my current insurance and to get a top up for rental car insurance and found Denise Chiasson to be really helpful. She went an extra mile to check with ICBC about why the quotes for my driving license are showing high and reached back to me with the proper reasons. I could definitely rely on her and went ahead to purchase the top up plan. Thanks.

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Customer Service experience

by Ms. Salazar on May 31, 2022
5 out of 5 stars

I had a great experience when I reported and needed help regarding a recent collision. The guy I talked to was really awesome. He was very calm and very nice to talk to. I hope all the customer service staff are like him. The action was very quick. I was able to have my car estimated for the damage right away and was able to book an appointment for repair.

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Review topics

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by Anonymous on Apr 11, 2012
5 out of 5 stars

BCAA agents explain everything very clearly and though I've been a driver and insured for the past 30 odd years - (no claims ever) - I always seem to find out something new about insurance coverage when I go in to renew my annual policy.

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