BCAA roadside Assistance
by Dianne on Aug 5, 2024
5 out of 5 stars
Called BCAA to inquire around my current insurance and to get a top up for rental car insurance and found Denise Chiasson to be really helpful. She went an extra mile to check with ICBC about why the quotes for my driving license are showing high and reached back to me with the proper reasons. I could definitely rely on her and went ahead to purchase the top up plan. Thanks.
I had a great experience when I reported and needed help regarding a recent collision. The guy I talked to was really awesome. He was very calm and very nice to talk to. I hope all the customer service staff are like him. The action was very quick. I was able to have my car estimated for the damage right away and was able to book an appointment for repair.
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Literally, was told I could wait 2 hours. Didn’t even hang up my phone and got a notice they were on their way, and were there within 10 minutes!! AWESOME service. We were up and running right away! Thanks BCAA.