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Gore Mutual Insurance Company Auto Insurance Reviews

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(32 reviews)
Gore Mutual Insurance Company
1.6 out of 5 stars:
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Terrible Company.

by Katie Fisher on Dec 11, 2015
1 out of 5 stars

Gore Mutual is terrible. I got into an accident recently and have never been treated with more disrespect and time wasting. They have a new manager in the office whose name is James P. He is trying to make a name for himself in the insurance industry at the expense of providing customer service. He is a pompous, arrogant, litigious, imbecile. I would advise that you DO NOT insure your vehicle(s) with this company.

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The wort insurance company

by Injustice on Oct 3, 2015
1 out of 5 stars

My mom was with this company for more then 12 years and when we got our driver licenses, she inquired about quotes in order to add us to the insurance. They came up with a quote of 6,890$ a month. It was too expensive, but the broker absolute insisted we would be added as "excluded" drives. That's not a problem, their prices are to high and we literally never drive. The next bill my mom received was 359$ when she usually paid 90$ a month. We contacted them for further explanation, and they actually changed my mom to a "high risk" status since there was a possibility other house members drove the car even though all members are officially excluded. That made no sense. But it shows what kind of filthy scums these brokers in Ottawa are. I highly recommend you go with Belair or CAA. They are fantastic with us now.

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not happy

by 905osh on Jun 19, 2014
1 out of 5 stars

not happy with the way I was treated by gore , I had claim when my bumper was hit and there was 1700 in damage, gore was good and fixed my car no problem at all , was treated well, then a year and a half later I was in another accident ( NOT AT FAULT) where my car was completely written off and there was no option to fix it, gore assigned Andrew P. to handle my claim, he then offered me a cash offer for my car being written off of 1500 , which didn't make sense because gore just payed 1700 to fix my vehicle a year and a half earlier I wasn't being unreasonable and I asked for 2000 considering they just payed 1700 to have my bumper fixed and the condition of my vehicle, Andrew P. from gore would not budge on the offer and now I am out of a car and still have not seen a penny from them, I don't even care about the money, to me its principle, don't be fooled by there low premiums , there is a reason they are lower than most because when its time to pay up they will screw you

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no understanding

by trouble on Mar 21, 2014
1 out of 5 stars

Most disrespectful company ever. A family member past away without a will. We were trying to do the right thing and continue to pay his insurance but to lower to just fire and theft. We have the death certificate and everything but because there is no appointed administrator they refuse to do this. They said if it wasn't paid they would cancel the insurance and send a final bill. What company does this? During these hard Times do money hungry companies make it a prerequisite to make things hard on these people.

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Good Luck Cancelling

by psheppard on Aug 9, 2013
1 out of 5 stars

We went with a different insurer for $3,500/less per annum. They charged us exactly twice what a monthly premium would be for cancelling, the brokers selling their product are beyond bottom-feeders, the company must pay decent commission. Not to mention, the first and last a company charges you when you sign - they kept it, no record of receiving it from the broker, broker swears they submitted it. 6 months for $200 - must be how they make their money. Will never deal with them or a broker who sells their product again. How does one cancel a policy a month prior to renewal and owe a month and a half premium. Insurance is paid upfront. Total crooks.

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terrible customer service

by reviewer123 on Apr 9, 2013
1 out of 5 stars

Gore mutual made an error on my policy which created nothing but headaches for months after I cancelled it. Their 'customer service' has been an awful experience, and their accounts department feels very impersonal and unprofessional. Under no circumstance would I recommend this company to anyone except for my direct competitors. I recommend you avoid them at all costs.

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