Car Insurance Reviews

PC Insurance Auto Insurance Reviews

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(49 reviews)
PC Insurance
2.7 out of 5 stars:
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Terrible company to deal with, there is a reason they are so cheap

by unhappy_camper on Jun 11, 2024
1 out of 5 stars

Made the mistake of choosing this company for my daughters first insurance due to the price. We have been over charged due to an agent not updating the policy back in march. Since then I have talked to 3 agents and 1 supervisor all who end up ghosting and not dealing with the issue. Pembridge won't honor the original file date that I have emails for because she didn't do her job back in March and it finally got done in May. We will be cancelling and reviewing anywhere I can to help others.

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Misreprentation

by Unhappy in Calgary on Mar 22, 2024
1 out of 5 stars

To say I am disappointed is an understatement. When seeking a quote for car and home insurance, I was asked what I was currently paying. I told them. Then the salesperson gave me a quote undercutting my current insurer. I got a call later saying there was a premium increase of $21. I still thought it was worth it. My credit card was charged for the purchase. When I got the documents from the insurer, I found I had to pay an additional $312. This was 15% more than I was originally quoted. When I contacted salesperson, he told me to contact service. Very lengthy delay on trying to get through.
I will not ever deal with PC financial as a broker again.

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Customer service

by Karen F. on Jan 16, 2024
4.5 out of 5 stars

I was looking for car and condo insurance. And the broker made it fast easy and explained everything well to me. Agent did a good job in explaining and making me feel comfortable with the decision to go with pc insurance.

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Sales Broker

by I Concepcion on Dec 13, 2023
5 out of 5 stars

I’ve inquired different insurance companies - it’s tiring and the processing took too long.
I tried PC Insurance and sales broker made everything fast and easy.
Prompt action, fair rate.

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Car insurance

by Martin Thompson on Nov 17, 2023
5 out of 5 stars

Representative was very helpful I and knowledgable. Service was good and I received the correct information. I needed it, thank you.

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Home and car insurance

by Alison on Sep 27, 2023
2.3 out of 5 stars

I have never been treated so badly by a company in my life and the customer service was the worst!!
I would never recommend this insurance company to anyone

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Awful customer service

by Gemini on Sep 22, 2023
1 out of 5 stars

My car insurance went up every year even I never had a claim!
Very long waiting time at call Center, unprofessional and helpless customer support!
Definitely NOT recommended!
PC insurance management should look at the company reputation and performance if they care at all!

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Easy setup, good customer service

by Nitin Jai Parswani on Aug 1, 2023
5 out of 5 stars

Jessica was very quick and efficient. Helped out in making the selection easily. Prices are much better compared to other providers. Received the setup instructions instantly, Definitely recommend it.

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My agent is spot on!

by Amanda on Jul 17, 2023
5 out of 5 stars

Adrian is my agent's name. He is always really quick to respond and is always so helpful. I have never been so impressed by an insurance provider before. Between moving twice in a year, and adding and removing new policies. I highly recommend!

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