Misreprentation
by Unhappy in Calgary on Mar 22, 2024
1 out of 5 stars
I was looking for car and condo insurance. And the broker made it fast easy and explained everything well to me. Agent did a good job in explaining and making me feel comfortable with the decision to go with pc insurance.
Representative was very helpful I and knowledgable. Service was good and I received the correct information. I needed it, thank you.
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Long wait times, and people not trained properly. Takes forever to get anyone, at least 30min or longer. Horrible, horrible, horrible would not recommend to anyone.
I have never been treated so badly by a company in my life and the customer service was the worst!!
I would never recommend this insurance company to anyone
My car insurance went up every year even I never had a claim!
Very long waiting time at call Center, unprofessional and helpless customer support!
Definitely NOT recommended!
PC insurance management should look at the company reputation and performance if they care at all!
So disappointed going on 3 weeks to correct an error on monthly payments. They sure can take your money but take their sweet time returning money that should not gave been taken. Can never talk to anyone and takes days to get an on-phone appointment. Then talked down as if you are the dummy that made the mistake. Bottom line l wish l had stayed with my old insurance company.
Colin was very patient, knowledgeable and clear when providing quotes for both home and auto. He was able to meet our needs and save us money.
Anthony was very professional and patient with our request.
The policy was explained well.
I am very pleased with the quote we received.
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I was very happy with a lady named Sara who went above and beyond my expectations. Professional, interested and full of knowledge. I felt like I was being looked after all the time! Highly recommended!
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To say I am disappointed is an understatement. When seeking a quote for car and home insurance, I was asked what I was currently paying. I told them. Then the salesperson gave me a quote undercutting my current insurer. I got a call later saying there was a premium increase of $21. I still thought it was worth it. My credit card was charged for the purchase. When I got the documents from the insurer, I found I had to pay an additional $312. This was 15% more than I was originally quoted. When I contacted salesperson, he told me to contact service. Very lengthy delay on trying to get through.
I will not ever deal with PC financial as a broker again.