Car Insurance Reviews

PC Insurance Auto Insurance Reviews

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(45 reviews)
PC Insurance
2.7 out of 5 stars:
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Not impressed with service

by Silke on Jan 22, 2020
1 out of 5 stars

My premium has gone up by 48% from the last term to this coming term, which is appalling! I was involved in an accident in November, which was zero fault of my own. I was safely driving on the highway when I was hit by a truck that pushed me into other cars - it was a horrible experience, but was not due to my driving - so why have my insurance rates gone up so much and so suddenly. We are supposed to have “no-fault” insurance, and my driving behaviour has not changed - I have had no fines, tickets or points, and have an excellent driving record. Also, because I was never offered Gap or Depreciation insurance on my policy - I had to pay $11,000 out of my savings to cover my car loan. THIS is AWFUL SERVICE, and I want to be sure to share with others my experience I have always been very happy with all things associated with President’s Choice, so I am very disappointed.

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Terrible Customer Service

by dhw on Aug 27, 2017
1.5 out of 5 stars

I was supposed to get a new policy since I moved from Halifax to Ontario. Everything seemed fine until the broker didn't send me a new policy and temporary insurance and cancelled my old policy. I am unable to drive for two days and this affected my work. There's no one able to help after 5 pm on Saturday. I get that, it's Saturday so I don't care and I just want to go home, right?

This is so terrible. How can you forget to send a new policy, but only cancel your old one? Such a poor customer service.

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Review topics

missing points for insurance

by NOT IMPRESSED on Sep 10, 2016
1 out of 5 stars

I was supposed to get 3000 points each year for renewing my home insurance policy& each year I would get 3000 more points also well as what I got the previous years. So 1st year 3000, 2nd year 6000, 3rd year 9000 points to a max amt. of 30,000 pc points (just for renewing each year). The same with the auto insurance 1st year 5000 points 2nd year 10,000 points, 3rd yr. 15,000 points to a maximum of 50,000 points. Each yr. after you would continue to earn 50,000 points for 30,000 points . So this is some serious points. I had insurance for 10 years auto & home & they never put the points in my account. I had to go after them for the points - the points were automatically supposed to be put into my account. If it happened to me - how many other clients are missing points they are supposed to get automatically.

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