Avoid this company at all costs!
by Glyn Wood on Nov 6, 2026
1 out of 5 stars
Car Insurance Reviews
Cooperators Auto Insurance Reviews
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(171 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (12)
Agent/rep availability (10)
Agent/rep callbacks (9)
Agent/rep knowledge (15)
Billing/payments (27)
Broker experience (1)
Cancellation experience (21)
Cancellation fee (4)
Claim - adjuster (6)
Claim - denial (3)
Claim - injuries (1)
Claim - not-at-fault (11)
Claim - rental car (15)
Claim - repair shop (7)
Claim - theft (2)
Claim - total loss (1)
Claim - windshield/glass (2)
Claim payout amount (2)
Claim processing time (5)
Complaints/ombudsman (13)
Discounts, deals, rewards (6)
Email/message wait time (2)
Insurance Rates, Prices (19)
Legal actions (1)
Parking/pausing policy (1)
Phone wait times (5)
Policy changes experience (2)
Policy clarity (2)
Policy coverage (27)
Rates at renewal (9)
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Rates for bad drivers (1)
Rates for good drivers (5)
Rates for second driver (1)
Rates for young drivers (3)
Rates in bundle (4)
Renewal experience (1)
Snow, Hail, Damage (1)
Review author
I recently suffered a total loss as my Dodge Dakota truck was stolen. I was perked around day after day after submitting photos of the truck which was in excellent condition ( oil sprayed every year since new and stored indoors and not driven for the last 6 winters) The settlement I received was far from fair but they know full well you can't afford to hire a lawyer to fight it ! The basically forced me into accepting a subpar settlement! The premiums are non negotiable but the payouts sure are ! I will never insure with Cooperators again ! As a side note to anyone who has a vehicle that's in exceptional condition for the year it's probably worth getting a yearly appraisal done !