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Cooperators Auto Insurance Reviews

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(164 reviews)
Cooperators
1.5 out of 5 stars:
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Criminal Insurance Company

by Utah citizen on Jul 24, 2022
1 out of 5 stars

One of their clients from Alberta sideswiped my BMW in Utah. This is the worst insurance company I have ever experienced. How they are licensed, I don't know. I ended up paying thousands of dollars out of my own pocket. Still waiting 45 days which is the settlement timeframe in Utah. Still nothing. Canadian travellers are becoming unwelcome in Utah because of CoOperators Insurance.

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Worst Insurance Company

by Eunimens on Mar 8, 2022
1 out of 5 stars

I’ve been with them for more than five years never claimed before my first time claiming and this is the experience I had. I was in a car accident in January 2022 up-to-date I still have not received a settlement. The first settlement they offered me was outright insulting for a 2013 Acura RDX no one has contacted me back since and this was a week and a half ago... They have not contacted me back with another offer it’s basically "take it or leave it" that’s the kind of attitude they have no empathy for the consumers. Most of the adjusters I’ve dealt with were rude and inconsiderate that’s all I can say.

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Claims

by Mad on Jan 26, 2022
1 out of 5 stars

This is the very horrible worst insurance company I never thought after you are paying them on time but when I have an accident that is not at fault and had video evidence provided including police reports but until now they are ignoring my calls it's been more than three months keep calling emailing but no further actions and instead of helping me they still denying it's my fault just avoiding the claims... Cooperators - poor customer service, not helpful and cheater!

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Had to sue them

by Richard on May 22, 2020
1 out of 5 stars

I sued Cooperators Insurance after they refused to pay my claim to replace my car $14,000 and for medical expenses. Sent me to their doctors (4) who will say there is nothing wrong. I had to leave Canada to pay out of pocket for multiple spine surgeries. It was worth it. I can walk again. I was not at fault but was the driver only passenger in the car (ICE) on the way to work. You only have 10 days to serve the city responsible or you are no longer allowed to sue. In lawsuit number 7 now and this is back in 2011. Car Insurers only pay for 2 years and only 70% of your earnings. The medical system in Ontario is a joke 48 doctors and no help except pain management. You are only entitled to $25,000 in medical expenses by law which they will not pay unless you sue. I had to wait 3 years to get disability from the federal government I had to sue them too and you have to reapply every 10 years. Yes you win in the end but you will lose everything trying. If you are in a car accident your fault or not and can no longer work in Ontario your life is over. Your only saving grace is to get your own disability insurance to age 65 you will have to sue to get it and a large life insurance policy. Take care of yourself no one else cares. The car insurers only pay $25,000 in funeral expenses. This will not even buy a burial plot anymore. If the insurer writes off your car and says its only worth $2,000 and you still have a large loan on the car tell them to repair it that is the only right you have left unless they took that away too.

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