BMO AIR MILES MASTERCARD Consumer Reviews
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Earn 10% cash back on all purchases for the first 3 months (up to $2,000 in total purchases). Plus, no annual fee in the first year, including on supplementary cards. A welcome offer value of $350.
I find their website experiences a lot of technical issues. Not to mention no customer services availability. Can’t change my address online which is a valid Canada Post address - can’t get a customer service agent to return a call-back rather than my “15 minutes” on-hold wait time which turned into never calling me back.
Another attempt informed me it’s now a 45-minute wait this is the worst service. I just want to change my address so I can arrange an internet hookup as my card must match my shipping address after a stressful move. BMO Airmiles MC just made my day worse. There is no excuse for no customer care.