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RBC Avion VISA Infinite Privilege Consumer Reviews

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(32 reviews)
RBC Avion VISA Infinite Privilege
2.8 out of 5 stars:
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Poor customer service

by ovsa on Nov 20, 2019
1.5 out of 5 stars

I have been waiting a month to be reimbursed by RBC for a ticket I purchased using the credit-point option. Was told initially 5 to 7 working days. They do not respond to any email inquiries. And keep getting the run around from the phone representatives. Never again will I use RBC Avion nor do I recommend it to anyone.

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Highly Disappointing

by DROCK on Jan 5, 2019
1 out of 5 stars

I do not recommend this upgrade. This card is a joke. $399 annually for hardly anything that is of use. First of all, the "concierge" is useless you are put on hold and have to wait "due to current call volumes" thanks! Secondly, did you know that anyone can park in the "Visa Infinite Privilege" parking spots at the airport!? I was told specifically it was complimentary by the "concierge" over the phone the day prior as I had inquired. So that tells me what else is really a "benefit" for $399 a year nothing. Do not waste your money or time getting this card if you are thinking about it. It is highly disappointing, to say the least.

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