Phones are not being answered, ever!
by yvie on Dec 9, 2024
1 out of 5 stars
Credit Card Reviews
Canadian Tire Options MASTERCARD Consumer Reviews
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(73 reviews)
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The payment due date on my statement was October 2.
Made full payment (EFT) through my bank on October 2.
Was charged interest for two days because it took Canadian Tire two days to process my payment.
Never experienced this with any other company when making electronic payments.
I have a simple question to ask that wouldn't even take 5 seconds to answer. I browsed the websites (Triangle and CTFS) for about 20 minutes and still couldn't find my answer. I then called and was put on hold for over an hour before I gave up. I guess phones are just too old-fashioned for their customer services reps. Hello? Is anybody home? Ridiculous waste of time! Not using this card anymore!