Payment due date not really the due date
by Upset in Ottawa on Oct 17, 2023
1 out of 5 stars
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I don’t know why anyone would get this card?
I was two days late on a payment and they cancelled my monthly subscriptions which totalled $40!
Also, make six figures and they won’t increase my limit?
PC Financial is an easy alternative and I will be closing this!
As a person with multiple accounts, I got the first NSF fee on the card so I called in for some help. Other banks are helpful in waiving the first fee but CT won't help no matter what. At one point the customer service shouted back at me". If you can pay for other bank's NSF fee why can't you pay for ours?". I was totally speechless. One of the most regretful credit cards I ever had in Canada.
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The payment due date on my statement was October 2.
Made full payment (EFT) through my bank on October 2.
Was charged interest for two days because it took Canadian Tire two days to process my payment.
Never experienced this with any other company when making electronic payments.