Credit Card Reviews
Presidents Choice Financial MASTERCARD Consumer Reviews
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(411 reviews)
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Review author
The tech team is out to lunch. I keep getting a statement that is pdf and cannot be modified. Just trying to type in the amount I paid, date, transaction number, etc and then save it to my hard drive. It won't allow me to do this. What is the point of paperless if I have to print it out, manually write in the totals with pen, scanning it into my comp and then shred the hard copy! Sheesh! Brought this up several times and have heard many excuses. A few times they admitted their error and rectified it only to have it go back again a few months later! Reached out to head office and thought the problem would be fixed. They even gave me a phone call to tell me it was fixed. And a few months later, well, you know.
There are several other annoyances as well.
The only positive thing I can say about their tech team is that I wish I could work there! It must be some laid back party atmosphere with no repercussions or disciplinary threats to worry about.