Credit Card Reviews

Presidents Choice Financial MASTERCARD Consumer Reviews

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(411 reviews)
Presidents Choice Financial MASTERCARD
1.6 out of 5 stars:
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Non existent customer support

by rebeccahusb on Nov 14, 2021
2.5 out of 5 stars

The points are great and rack up fast and make it hard to cancel this card.
If you need to speak to someone, be prepared to wait. I waited over an hour three times and had to hang up. Responses through the portal can take over a month IF they respond at all and they make so many errors in their response and you end up having to start again. I got through the line only once and the connection was poor, the person didn't understand and put me on hold for over an hour twice. I cannot understand how such a big retail name such as PC would put up with this - it puts their name in a very unflattering light. I guess they are too big to care.

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Poor customer service

by Karma on May 10, 2021
2.5 out of 5 stars

The card has good perks for free low-end cards if you never have any questions. If you need to reach them, no one ever picks up the phone, you can do most of the things on the app or online but if you are stuck, you are screwed. If you get lucky & someone picks up the phone they will give you the dumbest answer possible.

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