Presidents Choice Financial MASTERCARD Consumer Reviews

This company is a complete joke. They advertise to the entire world about their 100,000 points and then when it’s time to claim you go around the entire universe to get your points. They credit a measly 20k points in the beginning and the balance of 80k never comes to the account. An absolute disaster of a customer service where they ignore your issue and end the chat by not resolving anything. I repeatedly asked to talk to the manager and they never transfer the call. Disaster! STILL WAITING TO GET MY 80k points!!! UTTERLY DISAPPOINTED!

PC Mastercard will randomly hit your credit bureau without your consent and lower your credit score if you fall slightly below their expectations. My score fell a bit over the holidays from using a few cards. I went from 820 to 740, so without letting me know they lowered my limit and now my card instead of looking like it's just over half its limit now looks nearly maxed out. Now my credit score is dropping again because it looks like my card is nearly maxed out. Having a PC Mastercard hurts your score more than it helps. Other banks have stood by my side and understand that people do use their cards. I will stay with them. I have paid off my PC and still hold it in case Hell Freezes over, then I MAY use my card but only in an emergency.

I strongly suggest to think twice before applying for this credit card. I've got approved online, in 5 minutes and I did receive the card two weeks later. When I had called them to activate it, they've told me that the account was closed. When I asked them the reason why they provided me with some general reasons... none of them apply to either my score nor my profile (which is in excellent condition and I was never rejected for any type of request). Later, I had searched for reviews for this card/company and have discovered that overall they received very bad feedback. You might be tempted to apply for this card based on their 6-month offer @ 0.97% but you'll end up wasting your time or even worse.... having a bad experience with them afterwards... Read the reviews before making any decision.

When you say you will call the cardholder, do it don’t just say it! I only used my card twice after I activate it, but using it on another store my card was declined! Thought you can use it anywhere?! It’s been one week but nobody is phoning me regarding my issue. Sorry, but you really have poor customer service, waited also for over a month to process my application but on your website, it says 5 to 7 business days only. You need to fix your service I guess.

Extremely poor customer service. No response to emails. I was so annoyed that for the first time in my life I paid off my balance and cancelled my card.

I used to work for one of the big 5 so have some experience. I got this for PC points and then one month they lowered my limit. I contacted them and it was restored only to be reduced 2 weeks later... Whenever I use secure messaging via the app I’m told I have to call. When a supervisor is requested they’re not available but will call back in 24 hours.

In their defence, they do call back but it’s days later, unfortunately.

Not impressed.

I was approved for a credit limit of $500.00 2 years ago. I've kept my debt utilization low. Paid it on time. My credit has improved during this time not due to this card but other items falling off. This card did nothing to improve my credit score. They have denied every attempt over 2 years to have my limit increased. They don't have a reason why they won't increase the piddly $500 limit. I can't do anything with this miniscule limit. Can't buy plane tickets or stay in a hotel for more than one day. And It takes forever for payments to post. The customer service isn't good. Just a terrible credit card. Waste of my time and energy.

Got the card approved 2 months ago, 12k limit, used one time at No Frills, spent $90.00 and then Esso speed pass app. Used it twice, about $120.00 ($60*2) Then card got suspended. The same case as others, call them up, give me all about I was under their fraud alert, ask me series of questions and I told them I have been living at the same address for more than 20+ years. They, basically, ignore what I said. I spoke to them and all my security questions answered were correct, but they still claim I was under fraud monitoring. What is that? I asked to speak to that department, they said - no, then they said they will file a case onto my account and they will review it. Of course, they didn't, called them up twice every 3 days, they ask me the same stuff again, said that my card gets reactivate within 24 hours, he told me to trust him. No need to call back. Fine! 6 days later, went to Tim Horton's and tried it out, the same decline message. Call card provider, such a joke! PC MasterCard, shame on you! If you are not willing to lend, don't ask us to apply! Wasting our time and take a hit on our credit. Anyone who sees this message, AVOID them!

Do you know you pay high interest on this card? So I always try to pay it up within 7 days or so... the only reason I use this card when I do grocery and superstore happened to be the nearest. Anyways, I noticed they always close my app even when I punch in the correct password, so this got difficult from time to time to see the balance and pay it out because either they don't want you to pay it out or they keep adding interest as you don't see or can't log in. I am not sure if anyone else has the same issue? But It took me a while to figure this out, before I used to think I forgot the password until I started to track it. Now I know it happened a few times! And those Philippino ladies in customer service is the worst full of lies and misinformation.