Presidents Choice Financial MASTERCARD Consumer Reviews

I was supposed to get welcome bonus points in Sep of 2020, of 100,000 welcome points. I had to call customer service which takes approximately 45min to get some to talk to. So after 8 months, I was rewarded only half of it on April 30 of 2021!
So I called on May 4 2021 to see where is the rest of the points. So the representative says I have to wait for 4-8 weeks to get my points.
Worse customer service and worse credit card!
Won’t be using them from now on!
Stay away from P.C. Master Card!

If you don't pay more than the minimum payment even with never missing a payment they reduce your limit when you do make a large payment hurting your score by reducing credit utilization, can't wait until this card is gone, hope they go bankrupt!

I deposited my pay but now can't access it. I have had the account for over 3 weeks. After activation, I went to use it. DECLINED. But I have money in there I told the clerk who had no answers. Now what? Over the next 8 days tried using the card only to be DECLINED each time. I also tried contacting only to be left on hold then disconnected.

In December they increase my limit used card for shopping also had some extra expenses unexpected. Payments were made then I made a bigger payment and they decreased my limit never said any thing just decreased. Called to ask why they refuse to offer one.
My credit score is now at an all time low because of utilization.

I got this card when I really needed the points. I have experienced many of the negative comments posted here. Transactions take 1 to 4 working days not including weekends to be posted and optimum points takes another day or 3 after the actual transaction is posted. Now that I don’t really need the points any more I may just cancel this 3rd rate card.

The customer services is bad and they make it hard to dispute a transaction. My calls to customer services often got disconnected and I would have to call back again to wait in line again.

This company is not at all recommended keep pulling your credit report every month for no reason reducing your credit limit without notice (P.S i have an excellent credit 800+)

You must consistently have to call customer services to resolve issues that come-up from their end. Then you're stuck in a calling system that takes ages to route you to an agent. When you finally get the option, you are then put on hold for over 45 min.

Stay away!

I was being scammed by a cryptocurrency user.
During this large transaction, a computer-animated operator calls you to confirm a large transaction if you authorize it. Had an actual human being operator called and gave heed OF WARNING, I could have saved myself $5045 and not gone through with the transaction and gave a better thought to not have money stolen from me. These are SCAMS! PEOPLE, take my lesson to learn and save yourself from being robbed. I am giving them time to make it right on both ends of a horrible mistake!

I used to work for one of the big 5 so have some experience. I got this for PC points and then one month they lowered my limit. I contacted them and it was restored only to be reduced 2 weeks later... Whenever I use secure messaging via the app I’m told I have to call. When a supervisor is requested they’re not available but will call back in 24 hours.

In their defence, they do call back but it’s days later, unfortunately.

Not impressed.