Presidents Choice Financial MASTERCARD Consumer Reviews

I got the PC MasterCard for the optimum points and I will be cancelling it. I had qualified for bonus points for spending a certain amount in Zehrs and paying with my credit card: 6 weeks ago I put a request in because I was not awarded the points and they told me they'd add them in 4-6 weeks. I emailed at 6 weeks later and they told me again, the points would be added in 4-6 weeks. Not sure how the points arrive in my account but it must be the sickest carrier pigeon in history. So, let's recap; I have to fight for my points and pay like 23% interest? My other credit cards are 11%! Bye-bye PC. You can take someone else's hard-earned money and buy yourself a faster pigeon.

Don't be fooled by going with their no-fee Mastercard, they will charge you with hidden fees that they will not reverse. Will be closing my card, I highly suggest going with Capital One who offer more benefits than just PC points, which are next to nonredeemable.

Very bad experience: every time you need to call them you need to stay on the line at least 50 min to get an answer. I don't suggest Presidents Choice Mastercard.

I have been a PC Mastercard holder for 20+years. Recently my family needed to travel overseas as a parent was sick & later died. This was unexpected & we used a Mastercard to cover the costs (NOT PC). Now PC have lowered our limit without any notification. This is disgraceful to do such a thing to a loyal customer who has never been over the limit, who has always paid off the balance & never had any charges. I call to ask why & they say: because our credit score is lower (remember we did not use PC to cover our travel). The card we did use has offered a credit increase!!! This is how PC treats loyal customers, We will NEVER be using PC Mastercard again, our balance (which was small) is paid off well before due date AGAIN but the credit card will be a dust collector from this day forward. I have read many complaints about PC, so it just shows what they think of us all. Oh, and the card we did use for our travel will be clear this month, so PC, good on you. We have better cards anyway & optimum points can be collected without you. You were only any good for no-frills & Loblaws anyway!!!

Please beware that they can jack up the interest rate to 25.99% if they want to. I was very happy with the 19.99% interest rate given to me until they decided to hike it to 25.99%. Very upset.

I did not request to close the account and I was in good standing as well. Paid my balance in full and all. Went to the grocery to use the card and the transaction didn't go through as it was "blocked". Apparently, they closed it without my notice. Too bad they lost a client. Good for my wallet, one useless card out to the shredder. Best to get the Westjet MC or Costco MC over this useless card.

I was not happy with the customer service as I was accused of not paying them for three months. They blamed me for not receiving their bill when the bill was returned to them for some odd reason - even tho I have been living in the same place for over 20 yrs. I explained to them to send me the bill again but they could not without asking me how long have I had the card, I could not answer the exact time. They were not satisfied and I was never left a message or an email saying what has happened. It is sad when they make you feel like a criminal. I finally received the statement which they said I would get in a few days. The statement dated 19th and it is the 27th. I talked to 3 different people on different days and it was the worst customer service. They do not listen to what I have to say, they like to blame. So disappointing

I applied for a PC Financial Card in Shoppers. I was told I would get 70,000 points for opening it. I put my son as a supplementary cardholder. They gave the points to him!!! I am female and the primary cardholder!!! Looks like discrimination! I’ve been trying to get it straightened out for weeks and not done yet. Very angry. I think I should sue for discrimination.

I decided to pay off my credit, unfortunately, there was around 200$ outstanding amount which I wasn't aware of. After three months they sent me to the collection and ruined my credit score despite my stable financial situation. (Veterinarian).. They never called me despite they have my cell. Very unprofessional !!!