Rewards Fraud
by Ba on Nov 11, 2023
1 out of 5 stars
Credit Card Reviews
RBC Rewards VISA Consumer Reviews
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(64 reviews)
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Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
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It’s been three weeks since I used my points to buy an iPad. The points were deducted immediately but no one can tell me where the product is — just that it has not yet been shipped. Customer service is unable to tell me when it will be shipped — if ever! Blames a “third party” reseller that purchases the iPads from Apple. I would never have used my points if I’d known it would have taken this long... and I still have no idea how much longer they will make me wait. EXTREMELY UNPROFESSIONAL.
Redeemed rewards for amazon rewards and did not receive, after a month called the customer service, the customer service reinstated my points back, I then redeemed the points on October 26 for purchase of an item, there were no tracking number and so far till date I did not receive the item. I find it painful to call the customer service again and waste all my time.