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Capital One Gold MASTERCARD with a 14.9% Interest Rate Consumer Reviews

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Capital One Gold MASTERCARD with a 14.9% Interest Rate
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Disappointed with Support

by TS on Oct 2, 2020
2 out of 5 stars

I am disappointed with the support and understanding during Covid-19. My credit card has always been in good standing until now. Other companies have, defer a payment, lower interest rates, waive late/over-limit fees. Capital One’s solution to me was “how about we round it up to a number that’s easy for you to remember” the number suggested was quite a bit higher than the payment due. I know how much is due and do not have a problem remembering cents! I found it to be insulting during these challenging times.

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