Worst customer care possible
by SB on Jul 6, 2020
1 out of 5 stars
Credit Card Reviews
Capital One Gold MASTERCARD with a 14.9% Interest Rate Consumer Reviews
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(7 reviews)
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Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard®.
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Don't get a Capital One credit card of any kind, the service is awful if and when you might get it. Takes 17 days x 2 or more if and when you receive your paid statement and no assess to statement or online banking once you are planning on closing the account. Use anyone else but not Capital One.
All I wanted to do is activate my new card. Should be easy especially when I have the activation code. No problem at all. I was SO wrong. The customer service hung up on me when I complained that you guys pass my call around 5 times and I still do not know if my card is activated. This is the worst experience. I am going to cancel my new card tomorrow. I don't save enough at Costco to put up with this kind of service. Life is too short for that nonsense.
Tangerine World Mastercard®
Earn 2% Money-Back Rewards on purchases in two 2% Money-Back Categories of your choice, and 0.50% Money-Back Rewards on all other purchases with Tangerine World Mastercard.
What else will you get:
- Have your Money-Back Rewards deposited into a Tangerine Savings Account, and get a 3rd 2% Money-Back Category.
- No limit on the amount of Money-Back Rewards you can earn.
- Change your 2% Money-Back Categories to suit your spending.
- Mobile Device Insurance
Get this card / Apply online
Should've got a card from a real bank. Rate is too high. No branches. Service is horrendous at best
The staff could care less about fraudulent charges. I phoned over 20 times and asked to be escalated tho the executive response committee. They disconnect every time. Won't be paying them.