Credit Card Reviews
HBC MASTER CARD Consumer Reviews
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(33 reviews)
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Their service is very bad. They gave me a credit card which couldn't be used online. Who does that???? In the past they haven't issued a credit card automatically closer to the card expiry date. Very poor service again seems like they don't want me to use the credit card and I have perfect credit history.
No wonder Hudson Bay is doing all these layoffs due to losses. Seems like if they keep this up they will be the next Sears.
So there was a Canada wide postal strike for 2 months and my balance of $63 was not paid on time. HBC Mastercard decided that my interest rate should go up to 29.90 % from 19%. The balance was paid in full the day the account statement was received and I placed a call explaining what happened. After 2 weeks I am being told that the interest rate cannot be brought back to the original. No reason as to why it could not be done. Apparently, customer loyalty means nothing to these people. I will be cancelling my card.