HBC MASTER CARD Consumer Reviews

This is the worst card I’ve ever owned. Every time I try to use it and if it’s a new place you haven’t used the card at before it will automatically decline and block your card. I’ve had this happen for online purchases, parking meters, ordering food, everywhere when my card has no balance. Then when you call you’re on hold for an hour just to get through well good luck if you’re trying to use your card at a store. The customer service reps say it’s a bot that automatically blocks your card if you are using it somewhere you haven’t used it before and just to call them. Another visa card actually texts you to ask if you’re making a purchase if it looks suspicious and you text back and it will go through. This company doesn’t even notify you that they’ve blocked your card so you can’t even use it until you call them to unblock it. Don’t get this card. It’s not worth the embarrassment and hassle.